Privacy Policy
Privacy Policy
Effective Date: May 21, 2025
Website: https://portal.ukingames.com
Operated by: Portal Gym, Toronto, Canada
1. Introduction
At Portal Gym, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
By using our website, services, or visiting our gym, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, and mailing address.
Membership Details: Start date, membership type, payment history.
Health & Fitness Information: Voluntarily provided information such as fitness goals or injuries.
Website Usage Data: IP address, browser type, pages visited, time spent on the site, cookies.
3. How We Use Your Information
We use your information to:
Manage your membership and provide gym services
Respond to your inquiries or support requests
Process payments and billing
Send service updates, promotional offers, or newsletters (you can unsubscribe at any time)
Improve our website, programs, and member experience
4. Sharing Your Information
We do not sell or rent your personal data. We may share your information with trusted third-party service providers only when necessary to:
Process payments (e.g., payment gateways)
Send emails or communications
Maintain or improve our IT systems
These third parties are contractually bound to keep your information secure and use it only for the purposes we authorize.
5. Your Rights and Choices
You have the right to:
Access and review your personal information
Correct inaccurate or outdated information
Withdraw consent to data collection (subject to legal or contractual restrictions)
Request deletion of your personal data
To exercise these rights, please contact us at privacy@portal.ukingames.com.
6. Data Retention and Security
We retain your personal information only as long as necessary for the purposes stated above, or as required by law. We use industry-standard security measures to protect your information from unauthorized access, loss, or misuse.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can manage or disable cookies through your browser settings.
8. Children’s Privacy
Our services are intended for users aged 16 and older. We do not knowingly collect personal information from children under 16 without parental consent.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on our website. If we make significant changes, we will notify you via email or a prominent notice on our homepage.
10. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us:
Portal Gym
456 Active Avenue
Toronto, ON M4B 1B4, Canada
Email: privacy@portal.ukingames.com
Phone: +1 (416) 555-0198